Experiencias de telesalud en un hospital especializado en salud mental durante la pandemia de COVID-19 en Perú

Liliana L. Alva-Arroyo; Jean Núñez del Prado Murillo; María del Carmen Emilia Ancaya Martínez; Jannett Maribel Floréz-Ibarra

doi:10.17843/rpmesp.2021.384.9220

Authors

Liliana L. Alva-Arroyo Hospital Hermilio Valdizán, Lima, Perú.Médico especialista en psiquiatría https://orcid.org/0000-0001-5300-7968
Jean Núñez del Prado Murillo Hospital Hermilio Valdizán, Lima, Perú.Médico especialista en psiquiatría https://orcid.org/0000-0002-3643-7154
María del Carmen Emilia Ancaya Martínez Universidad César Vallejo, Lima, Perú.Doctora en administración https://orcid.org/0000-0003-4204-1321
Jannett Maribel Floréz-Ibarra Universidad César Vallejo, Lima, Perú.Maestra en salud pública https://orcid.org/0000-0003-4166-6733

DOI:

https://doi.org/10.17843/rpmesp.2021.384.9220

Keywords:

Telemedicine, Telemental health, remote consultation, telepsychiatry, pandemics, Mental Health Services, Education Professional, Education Nonprofessional

Abstract

The objective of this article is to present the experiences of telehealth in a hospital specialized in mental health in Lima, Peru during 2020. In accordance with the provisions such as the temporary closure of face-to-face care and mandatory confinement between the months of March As of December, care was progressively provided through telephone calls, video calls or digital platforms, with 57,398 teleconsultations and telemonitoring, 4411 mental health orientations, 295 teleinterconsultations in psychiatry, 42 teletraining activities and 29 educational sessions in mental health aimed at the general population. We conclude that the implementation of telehealth for the care of the users of the Hermilio Valdizán Hospital contributed to mental health care and reduces the gaps in access to specialized care in psychiatry due to the consequences of COVID-19.